FrontDesk Master Blog
Resources for hostels, guest houses, pousadas and B&Bs.
How to write effective hotel guests emails + free templates
In this blog post, we show you the anatomy of effective guest emails, so you see results in your revenues and your brand awareness.
read more
10 hostel experts tips which will help you open your dream hostel
It's hard to think about opening a hostel or any type of accommodations, given the fact that it's hard to imagine traveling whilst Covid pandemic rules. But you know what, apart from the pouring rain of "hostel for sale" announcements there is a light in...
read more
Hostel Front Desk Secrets: 7 ways to improve reception staff performance
In this post, we want to give you tips and tools which will help you in decreasing the amount of reception work spend on paperwork. Which will automatically increase the time spend on the guest experience.
read more
5 incredibly useful OTA choices tips for hostels and guest houses
Although channel managers often offer a huge variety of OTAs, don’t get distracted by it. Because more doesn’t mean better. You should be strategic about it. Connect to the ones that will be effective for your property and your location.
read more
4 secrets to smooth software change in your hostel
Finding a property management system that will work for you, your team, and your hostel is one big task. But what happens once you have found the perfect fit for your property? Then comes the time for implementing and training. For some, it seems even...
read more
Why ignoring Google Hotel Ads will cost You direct reservations
Phocuswright travel studies show that researching hotels and airfares on a mobile device is as common as shopping for clothing. It was only a matter of time for Google to convert into another OTA. The OTA that can help your property compete with the big...
read more
How to optimize your Airbnb listing and attract more digital nomads as a result
Digital nomads, remote workers, “bleisure” travelers...what do they all have in common? Many of them are taking advantage of “location freedom” and travel while working. And since they can work from anywhere, they tend to travel slower and stay in one...
read more
11 top ways to guarantee outstanding guest’s experience during pandemic
Now that we know that 2020 won’t be the best year of our lives, let’s look on the bright side.People are still traveling. Fewer but they are. And you know they will come back.As a matter of fact, traveling in 2020 can be awesome as you can experience the...
read more
Introducing Pricepoint—A mobile app for revenue management
FrontDesk Master now integrates with Pricepoint! Connect your PMS to this user-friendly mobile app and push the most profitable prices to your OTAs.
read more
Hostel Reception Desk 101: Checklist for a Smooth Shift Change
“I have learned that if the shift change didn’t go well, my entire shift can go…umm, wrong.” Ewa from @Don’tMesswiththeReceptionist gives us a complete checklist for a smooth shift-change procedure.
read more
Struggling with staff management? Upgrade your tools.
Your team has a huge impact on your reviews. And reviews have never been more important. Here are 4 quick tips for using FrontDesk Master PMS to keep your staff stress-free and focused.
read more
Online Invoicing & Police Reports
Invoicing and reporting. Both are extremely important. Neither are extremely exciting. Use automation to keep the work fast and error-free.
read more
Myths vs Facts about Online-Check-in for Hostels
Online check-in is an industry standard for airlines and hotels, but some hostels are still missing out. Why? Common misconceptions like these…
read more
Pre-Arrival Online Check-in, Just Like the Airlines
Did you know that FrontDesk Master offers free online check-in? This key feature makes arrival so much simpler for both guests and staff. Here’s how.
read more
Introducing the Integrated Passport & ID Scanner
Take the pressure off reception! Extract and send guest details to your reservation form in seconds. Prevent fraud and improve accuracy (no more typing = no more typos).
read more
Hostels, Airbnb and the desire for authenticity
Hostels have unique appeal to young travelers seeking authenticity, and there’s no doubt they’re flocking to sites like Airbnb.
read more
Top 3 Reasons to Try a Channel Manager
Some things are better when they’re done by hand, but managing your booking channels just isn’t one of them. Here’s why you should try a channel manager.
read more
The Key Benefits of a Booking Engine
Your website and Facebook page can be your most profitable channels. But first you need a booking engine. In this post, we explain what a booking is and the big benefits it offers.
read more
How and Why to Choose a Hostel PMS
OTA, POS, CRM…There are so many acronyms in hospitality. If you work in a hostel, then PMS is one you need to know. In this post, we explain why.
read more