Hostel Front Desk Secrets: 7 ways to improve reception staff performance
The reception desk is the beating heart of every hostel and hospitality property. This is the place where all things happen: the first contact with guests, communication, organizing of housekeeping, and maintenance daily work. In many cases, reception is doing both...
5 incredibly useful OTA choices tips for hostels and guest houses
So you have finally connected your property with the channel manager. All rooms are already set up. You make yourself a coffee (or tea) and sit down in front of your computer. Finally, it’s time to choose channels on which you will sell your rooms. Think about...
4 secrets to smooth software change in your hostel
Finding a property management system that will work for you, your team, and your hostel is one big task. But what happens once you have found the perfect fit for your property? Then comes the time for implementing and training. For some, it seems even worse than...
How to optimize your Airbnb listing and attract more digital nomads as a result
Digital nomads, remote workers, “bleisure” travelers…what do they all have in common? Many of them are taking advantage of “location freedom” and travel while working. And since they can work from anywhere, they tend to travel slower and stay in one place...